Telephone assistance: businesses

Sales Tax Call Center hours extended from March 17 through March 20

Our Sales Tax Call Center will be open for additional hours from Monday, March 17 through Thursday, March 20. Representatives will be available:

Monday, March 17 from 8:30 a.m. to 7:00 p.m.
Tuesday, March 18 from 8:30 a.m. to 7:00 p.m.
Wednesday, March 19 from 8:30 a.m. to 7:00 p.m.
Thursday, March 20 from 8:30 a.m. to 7:00 p.m.

Business contact info
Information	Telephone	Hours
Is your business information up to date? See DTF-95, Business Tax Account Update.
Sales tax
Online options: Register as a sales tax vendor (DTF-17) \| Sales Tax Web File Also see: Sales and use tax \| File sales tax returns \| Tax Bulletins	518-485-2889	8:30 a.m. – 4:30 p.m.
Wireless communications surcharge
Learn about: Wireless communications surcharge \| Prepaid wireless communications seller Also see: Postpaid wireless communications service supplier	518-591-5283	8:30 a.m. – 4:30 p.m.
Corporation tax (General)
Learn about: Corporation tax \| Corporate tax reform \| Pass-through entity tax (PTET) Respond to Form CT-198, Corporation Tax Account Information	518-485-6027 518-457-2961	8:30 a.m. – 4:30 p.m.
Corporation tax (Dissolution)
Learn about: Voluntary dissolution \| Close or end a business	518-485-2639	8:30 a.m. – 4:30 p.m.
Miscellaneous business taxes
Adult-use cannabis products tax Alcoholic beverages tax Authorized combative sports tax Cigarette and tobacco products tax Congestion surcharge Fuel Use Tax/International Fuel Tax Agreement (IFTA) Hazardous waste Highway use tax (HUT) One-Stop Credentialing and Registration (OSCAR) Opioid excise tax Petroleum business tax Taxicab and hail vehicle trip tax Transportation Network Company (TNC) assessment Vapor products Waste tire management fee	518-457-5735	8:30 a.m. – 4:30 p.m.
New hire reporting
Online option: Submit new hire information Learn more: New hire reporting	518-320-1079	8:00 a.m. – 4:30 p.m.
Withholding tax
Online options: Register as an employer Also see: Withholding tax \| E-file mandate for withholding	518-485-6654	8:30 a.m. – 4:30 p.m.
Employer Compensation Expense Program
Learn about: Employer Compensation Expense Program (ECEP) Note: For news and updates about ECEP, subscribe to our email services.	518-485-6654	8:30 a.m. – 4:30 p.m.
PrompTax customer service
Learn about: PrompTax Program	518-457-2332	8:30 a.m. – 4:30 p.m.
Metropolitan commuter transportation mobility tax
Learn about: Metropolitan commuter transportation mobility tax (MCTMT) Note: For news and updates about MCTMT, subscribe to our email services.	518 485-2392	8:30 a.m. – 4:30 p.m.
Partnership, limited liability company (LLC), LLC partnership filing fee, and pass-through entity tax (PTET)
Learn about: Limited Liability Companies (LLCs) and Limited Liability Partnerships (LLPs) \| Partnerships \| Pass-through entity tax (PTET)	518-457-5181	8:30 a.m. – 4:30 p.m.
Beverage container deposit initiators Reporting payments on Form 1099-K, Motor vehicle insurers, franchisors and alcoholic beverage wholesalers
Learn about: Beverage container deposit registration \| 1099-K Reporting requirements \| Annual reporting requirement for motor vehicle insurers, franchisors, and alcoholic beverage wholesalers	518-485-2889	8:30 a.m. – 4:30 p.m.
Disagree with your bill or notice (Businesses)
Online option: Respond to your notice or bill online Learn about: Challenge Tax Department actions \| Audits	518-485-0384	8:30 a.m. – 4:30 p.m.
Forms ordering
Online option: Forms and instructions Note: You’ll need Adobe Reader version 6.0 or greater to view, download, and print.	518-457-5431	8:30 a.m. – 4:30 p.m.
Office of Professional Responsibility
Online options: Professional responsibility \| Register as a tax preparer or facilitator \| Posting requirements	518-457-1929	8:30 a.m. – 4:30 p.m.

Updated: March 13, 2025