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Dispute a bill or adjusted refund

Individuals
The Individual Protest Resolution Center provides taxpayers and their authorized representatives with an informal means of resolving taxpayer disputes resulting from the issuance of bills (assessments) or personal income tax adjusted refunds.
 
By phone: 1-877-876-2977 (U.S. and Canada)
  From outside U.S. and Canada: 1-518-485-6800
 
By mailing address: Bills:
    NYS Assessment Receivables
    PO Box 4128
    Binghamton NY 13902-4128
   
  Adjusted refunds:
    NYS Department of Taxation and Finance
    Individual Protest Resolution Center
    Building 8, Room 538
    W.A. Harriman Campus
    Albany, NY 12227
 
Businesses
The Business Tax Resolution Call Center provides taxpayers and their authorized representatives with an informal means of resolving taxpayer disputes resulting from the issuance of bills (assessments) for corporation, sales and use, and withholding taxes.
 
By phone: 1-866-697-2499 (U.S. and Canada)
  From outside U.S. and Canada: 1-518-485-0384
 
By mailing address: NYS Assessments Receivables 
  PO Box 4128
  Binghamton, NY 13902-4128

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Last Modified: January 9, 2008